Terms and Conditions
Last Updated: 27 Dec 2024
NOTICE
These Terms and Conditions of Use are legally binding. It is your responsibility to read these Terms and Conditions of Use carefully before purchasing, using, or accessing any of our products, including online courses and group coaching programmes.
TERMS OF SITE & COURSE ACCESS AND PRODUCT PURCHASER AGREEMENT
All programmes, products, and services are owned and provided by Small Business Collaborative (“Company” or “We” or “Us” or “Our”). The term “You” or “Your” refers to any user or purchaser of said programme(s), product(s), or service(s) (the “Offering”). These Terms and Conditions of Use govern and define how You are allowed to use and access the Company’s Offering. We reserve the right to update and change these Terms and Conditions of Use at any time and will update them accordingly with the ‘last updated’ date at the top of this page.
You are legally bound to these Terms and Conditions of Use whether or not you have read them. If you do not agree with any of our Terms and Conditions of Use, please do not purchase any of our services or offerings.
GENERAL PROVISIONS
This website is owned by Small Business Collaborative Limited.
Registered Address (not for correspondence): 20 Goodwood Way, Chippenham, SN14 0SY
For correspondence: Email Therese Oertenblad at hello@smallbusinesscollaborative.co.uk
Use of this website is at Your own risk. Small Business Collaborative hosts this site on reputable platforms and takes reasonable efforts to maintain it. However, we make no explicit representations or warranties as to the safety of Your individual use of the website.
The Terms and Conditions contained on this page are subject to change at any time.
You confirm that you are at least 18 years old. If you are under the legal age of consent in the United Kingdom, you may not access the Offering under any circumstance. If we discover you have done so in violation of these rules, your access will be terminated without a refund.
INTELLECTUAL PROPERTY NOTICE
All images, text, designs, and graphics are the property of Small Business Collaborative. You may not use, copy, or replicate them in part or full under any circumstances without permission.
You are allowed to use our intellectual property with clear and obvious credit and backlinks to our site. However, you may never claim any of our intellectual property as your own, even with attribution.
INTELLECTUAL PROPERTY AND LICENSE
All materials, paid or free, that you have access to through our site or related sites are under the sole ownership or licensed use of Small Business Collaborative.
You are granted a limited, non-transferable, non-exclusive, revocable licence for personal and non-commercial use only.
What You May Do:
• Access the Offering for personal use.
• Download and print Offering materials for personal use within your business.
What You May Not Do:
• Re-sell, trade, or share access to the Offering.
• Distribute any materials or reproduce them for sharing in any way.
FORCE MAJEURE
We shall not be held liable for any failure or delay in performing our obligations under these Terms and Conditions due to events beyond our reasonable control, including but not limited to:
• Natural disasters
• Acts of God
• Pandemics
• Strikes
• War
• Internet outages or platform failures
• Death or critical illness of key personnel
In such cases, we will endeavour to provide notice and, where possible, alternative arrangements.
SECURITY
We do not store credit card numbers or payment information. All payments are processed through third-party providers such as Stripe, Thinkific, PayPal, Wix, and GoCardless. By using these payment processors, you assume all risk or liability associated with their use.
DATA PROTECTION AND PRIVACY
We process your personal data in accordance with the UK General Data Protection Regulation (GDPR). Please refer to our Privacy Policy for more details.
REFUNDS
All sales are final, and we do not offer refunds once access to digital products has been granted.
Exceptions
Under UK Consumer Contracts Regulations, you are entitled to a 14-day cooling-off period if you have purchased for personal use and have not accessed or downloaded any materials.
How to Request a Refund
If you qualify, email hello@smallbusinesscollaborative.co.uk with your order details within 14 days of purchase.
Complaints Procedure
If you are dissatisfied with your purchase, please contact us at hello@smallbusinesscollaborative.co.uk, and we will work with you to resolve the issue.
RECURRING PAYMENTS AND SUBSCRIPTIONS
If you have opted and signed up for a payment plan or subscription, you hereby authorise us to continue to access your financial information stored by our third-party financial processing company.
You understand that if you sign up for a payment plan, all instalments will be due. If you fail to make any payments, Small Business Collaborative reserves the right to charge interest in line with the Bank of England interest rate for any outstanding sum left unpaid 14 calendar days after the due date.
After 30 days of outstanding payment, we reserve the right to send your account to collections, upon which you will owe the total amount of any outstanding payments plus incurred interest and any collection costs, including reasonable legal fees.
If your payment fails, we reserve the right to revoke or temporarily suspend your access immediately and without notice. Termination of your access does not excuse you from further payment obligations.
If you wish to revoke your access or cancel your subscription, you must email us at hello@smallbusinesscollaborative.co.uk. Any outstanding balances at the time of termination will become immediately due and payable. If payment is not made within 14 days of termination, your account may be sent to collections, where you will owe the full balance, interest, and any associated legal or collection fees.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, we shall not be held liable for any indirect, consequential, or incidental damages resulting from the use or inability to use our Offerings.
JURISDICTION AND GOVERNING LAW
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
ONLINE COURSE ACCESS
When you purchase a course, you will have access for 12 months unless otherwise specified. “Lifetime access” refers to the lifetime of the course, with a minimum access period of 12 months.
TERMINATION
We reserve the right to terminate your access to our Offerings if you violate these Terms and Conditions.